FAQs
Why am I receiving a new Debit Card?
EvaBank is changing its affiliation with our current card processor Personix to a new processor Card@Once. EvaBank also added the Contactless Chip interface to our new cards.
Will I have a new PIN number so I can access cash from my new card?
Does EvaBank have a relationship with any other networks?
EvaBank will continue with Visa.What about REDI Fraud Monitoring?
EvaBank will continue monitoring your card to ensure your continued safe usage.
What do I need to do if I have preauthorized or recurring payments tied to my current Debit Card?
To ensure there is no interruption of service for your current recurring or preauthorized payments (such as phone, electricity, insurance , clubs, etc.), please contact the merchant immediately upon receiving your new card and expiration date.